BotWorx.io — SaaS AI Agents Creator

1. The Challenge

Handling multi-tenant document uploads safely and ensuring instant text extraction and search indexing across tenant boundaries.

2. System Architecture

• Multi-tenant PostgreSQL schema separating customer data through indexed tenant ID boundaries.
• Dockerized Node.js service containers deployed on AWS EC2 behind a secure Nginx reverse proxy.
• File parsing service handling enterprise document types (PDFs, DOCX, TXT) and image extractions.

3. Technical Implementation

• Implemented a file chunking utility that breaks text into semantic overlap chunks, facilitating accurate vector matches.
• Developed secure client-facing script widgets that embed the tenant's chatbot onto external HTML websites via custom script injection.
• Configured robust REST API routes with rate-limiting middleware to prevent DDoS vectors on public-facing widget nodes.